Operational Risk

in collaboration with Bintarti Widayanti, 25+ years Banking Practioner

OVERVIEW

  • Operational risks
  • Risk assessments
  • Risk aspect of process reliability and service quality
  • Managing operational risks and delivering values to stakeholders

DURATION

  • 2 Days

AUDIENCES

  • Managers
  • Branch Front-end staff (tellers, services, sales team)
  • Operation (back-end) staff