What You Say Is Not Always What They Hear

20150915 What you say not what they hear v2 TSP

A critic can be harsh; in the inevitable instance when we have to convey one, we often try to convey it in an indirect manner. However, that good intention does not always guarantee a grateful reception; in fact, we can be perceived as being passive-aggressive. It is better if we stop dancing around the issue and tell our critic head on with sincerity.

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